# Zacx Help Center

## ZapKaro Help Center

- [Welcome to Zacx!](https://zacx.gitbook.io/zacx-help-center/welcome-to-zacx.md): Welcome to the Customer Success Center of Zacx
- [Getting Started with Zacx](https://zacx.gitbook.io/zacx-help-center/signup-for-whatsapp-api/getting-started-with-zacx.md): Follow this quick guide to sign up and set up your account in just a few minutes.
- [Connecting Your Phone Number](https://zacx.gitbook.io/zacx-help-center/signup-for-whatsapp-api/connecting-your-phone-number.md): Watch this video if you are creating a new WhatsApp API (or) if you are migrating your existing WhatsApp API from any other service provider
- [Verify Business Manager](https://zacx.gitbook.io/zacx-help-center/signup-for-whatsapp-api/verify-business-manager.md)
- [Understanding WhatsApp's Per Message Pricing Policy](https://zacx.gitbook.io/zacx-help-center/understanding-whatsapps-per-message-pricing-policy.md): Effective from July 1st 2025, All the messages which are being sent from Zacx or any WhatsApp API will be following the new pricing policy as explained in this video as per the new policies from Meta
- [Chats - Live Inbox](https://zacx.gitbook.io/zacx-help-center/modules/chats-live-inbox.md): Chats let you manage all your WhatsApp conversations in one place
- [Contacts](https://zacx.gitbook.io/zacx-help-center/modules/contacts.md): Contacts helps you store contact data, add custom fields, import/export lists, and create smart segments for targeted messaging
- [Import Contacts](https://zacx.gitbook.io/zacx-help-center/modules/contacts/import-contacts.md): Watch this video to understand how to import contacts and quick
- [Broadcasts](https://zacx.gitbook.io/zacx-help-center/modules/broadcasts.md): Level up your marketing game with your WhatsApp broadcasts
- [WhatsApp Templates](https://zacx.gitbook.io/zacx-help-center/modules/whatsapp-templates.md)
- [WhatsApp Profile Details](https://zacx.gitbook.io/zacx-help-center/modules/whatsapp-profile-details.md): How to Upload and edit, profile picture, address of your business and contact info for your WhatsApp Business Profile
- [Settings](https://zacx.gitbook.io/zacx-help-center/modules/settings.md)
- [Team & Roles](https://zacx.gitbook.io/zacx-help-center/modules/settings/team-and-roles.md): Create Roles with modular permissions, Onboard your team and assign them the Roles according to the Hierarchy
- [Plan & Billing](https://zacx.gitbook.io/zacx-help-center/modules/settings/plan-and-billing.md)
- [Integrations](https://zacx.gitbook.io/zacx-help-center/modules/integrations.md): Integrate Zacx with Other Tools
- [Synamate](https://zacx.gitbook.io/zacx-help-center/modules/integrations/synamate.md)
- [Template Category Change](https://zacx.gitbook.io/zacx-help-center/error-explanations/template-category-change.md): Watch this video to understand about what can be done when WhatsApp automatically switches your template category when applied.
- [Re-Engagement Error (#131047 )](https://zacx.gitbook.io/zacx-help-center/error-explanations/re-engagement-error-131047.md): WhatsApp throws an error whenever a message is sent when a message(not template) is sent to the customer in a free form format, outside of the service window.
- [Ecosystem Error (#131049 )](https://zacx.gitbook.io/zacx-help-center/error-explanations/ecosystem-error-131049.md): WhatsApp throws an Ecosystem error whenever enough number of marketing messages are sent to the customer in a given day/hour. This happens mostly to maintain the ecosystem of WhatsApp for the customer